PRIVACY POLICY

Alejandra Castellanos McCall (trading as The Mexican Dietitian), is committed to maintaining the trust and confidence of her private or corporate clients, visitors to her web site and subscribers to her newsletter or workshops. Here you’ll find information on how data is treated and collected from private or corporate clients, from those that visit the website, and from who subscribe to newsletters or workshops.

Visitors to the website

When someone visits https://themexicandietitian.com Alejandra uses a third party service, Squarespace Analytics, to collect standard internet log information and details of visitor behaviour patterns. She does this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. She does not make, and does not allow Squarespace to make, any attempt to find out the identities of those visiting her website. You can find more information on how cookies are used on this website in the Cookies section below.

If Alejandra does want to collect personally identifiable information through her website, she will be up front about this. Alejandra will make it clear when she collects personal information and will explain what she intends to do with it.


Private client information

Alejandra is bound by the Health and Care Professions Council (HCPC) and has a professional and legal responsibility to respect and protect the confidentiality of service users at all times. She will always act in line with the HCPC standard of conduct, performance and ethics.

 

What information do you collect?

Alejandra will need to collect relevant information from you on aspects such as: medical and clinical data relevant to your needs and necessary for your coaching experience; lifestyle information such as family, work, stress; and dietary intake and patterns. Alejandra will ask for consent from the client, via an online pre-screen form using a third party service Typeform, whereby you agree for Alejandra to hold this information in a secure way, compliant with GDPR.

Why is this information collected?

  1. In order to provide you with the support that you need to improve your health

  2. to provide a good basis for all health decisions made by you and Alejandra

  3. allow you to work with Alejandra, who is providing evidenced-based and patient centred care

  4. to make sure your care is safe and effective

Do you share this information?

Identifiable client information will not be disclosed to other healthcare professionals or third parties without consent. 

How long is this information if kept for?

Alejandra will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice and in order to comply with legal and regulatory obligations.

Where do you store records?

All records, files, clinical data, and sessions notes are stored electronically. No paper record is kept. Alejandra use’s two client management platforms, Nutrium and Isosconnect, to keep records, schedule appointments, track progress and create personalised support and plans where needed. These are secure online software that have a security program which complies with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) security rule. The HIPPA sets the standard for sensitive patient data protection. More details on this can be found at https://nutrium.io/privacy_policy and https://isosconnect.com/privacy-policy 

Are my payments safe?

Payments can be made by either BACS transfer or via a secure online payment system Paypal. You can read more on Paypal’s Privacy Policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full 

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.


Access to Your Personal Information

You are entitled to access the personal information that Alejandra holds. Email your request to info@themexicandietitian.com 

 

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Squarespace Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. You can read more on Squarespace Analytics and its Privacy Policy on https://www.squarespace.com/privacy 

Changes to this Privacy Notice

Alejandra keeps her privacy notice under regular review. This privacy notice was last updated on April 2021.